We have trust and respect for individuals.

We approach each situation with the belief that people want to do a good job and will do so, given the proper tools and support. We attract capable, diverse, innovative people and recognize their efforts and contributions to the company. In Flight people contribute enthusiastically and share in the success that they make possible.

 

We focus on a high level of achievement and contribution.

Our consumers and stakeholders expect In Flight delivered services to be of the highest quality and to provide rehabilitating and person centered value. To achieve this, all In Flight people, especially program managers, must be leaders who generate enthusiasm and respond with extra effort to meet our consumers' needs. Techniques and management practices which are effective today may be outdated in the future. For us to remain at the forefront in all our activities, people should always be looking for new and better ways to do their work.

 

We conduct our business with uncompromising integrity.

We expect In Flight people to be open and honest in their dealings to earn the trust and loyalty of others. People at every level are expected to adhere to the highest standards of industry ethics and must understand that anything less is unacceptable. As a practical matter, ethical conduct cannot be assured by written In Flight policies and codes; it must be an integral part of the organization, a deeply ingrained tradition that is passed from one employee to another.

 

We achieve our common objectives through teamwork.

We recognize that it is only through effective cooperation within and among organizations that we can achieve our goals. Our commitment is to work as a team to fulfill the expectations of our consumers, stakeholders and others who depend upon us. The benefits and obligations of doing business are shared among all In Flight people.

 

We encourage flexibility and innovation.

We create an inclusive work environment which supports the diversity of our consumers and employees, and stimulates innovation. We strive for overall objectives which are clearly stated and agreed upon, and allow people flexibility in working toward goals in ways that they help determine are best for the consumer and the organization. All In Flight people should personally accept responsibility and be encouraged to upgrade their skills and capabilities through ongoing training and development. This is especially important in a climate where change is rapid and where people are expected to adapt to change.